Who Are We?

The Mall team is drawn from an unusually wide range of backgrounds. Specialists in marketing, retailing and IT work alongside experts in property investment, management and operations. This diversity of thinking and experience, allied to our commitment to creativity and innovation, gives The Mall a distinctly different approach. We encourage all of our people to be all that they can be and provide regular opportunities for personal and professional development. This helps our people to grow their skills and careers and in turn grow The Mall brand and our retailers' businesses.

  • Kenneth C. Ford

    Kenneth C. Ford

    Chief Executive

    Ken Ford has been Chief Executive of The Mall since its formation in 2002.  He has been on the executive board of Capital & Regional plc (C&R) since 1997, and has been involved in commercial property for 30 years.

    020 7932 8051

  • Mark Bourgeois

    Mark Bourgeois

    Managing Director

    Mark began his career at KPMG as a trainee accountant; he then qualified as a Chartered Surveyor with Donaldsons, where he became partner in charge of the London Shopping Centre Management team. In 1998 he joined Capital & Regional, from which The Mall business was formed in 2002.

    020 7932 8070

  • Gaynor Gillespie

    Gaynor Gillespie

    People and Corporate Development Director

    As People and Corporate Development Director, Gaynor is responsible for maximising performance through all our people. She joined Capital & Regional in 2002, prior to that Gaynor spent much of her career in the hospitality and private healthcare industries in specialist training, development and human resources roles, all focusing on customer service delivery, employee engagement and productivity.

    01412 256 600