The Community Help Hub

The Community Help Hub is based next door to Secret Santa on King William Street!

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The Hub is available to offer free, regular, rapid coronavirus testing as well as a range of support to local residents to move forward with their lives in a variety of ways.

Rapid tests using lateral flow devices and community collect of rapid test kits will be available on site 8am-4pm Monday to Friday.

The testing operation replaces the rapid test site at King George’s Hall, which closed on Tuesday 27th July.

The opening of the hub comes as the move to step 4 of the Government’s roadmap brings a drive for everyone to take responsibility for their own actions and to think of others.

The Council is asking residents to do the right thing by continuing to ‘Test and Go’ with the convenient town centre location perfectly placed for people to get a rapid test before visiting the shops, pubs, restaurants, hairdressers, attending matches at Ewood Park or before meeting up with friends and family outside their household.

There are also still plenty of places to pick up test kits from across the borough in person as well as online. For all the latest information on testing visit our testing web page.

As well as its testing offer, the community hub will also provide a physical location for the BwD Help Hub which has been offering support to people throughout the pandemic.

Ongoing support available includes:

  • finance, benefits and debt management
  • mental health support
  • wellbeing and loneliness
  • learning, training and employment
  • getting online and using technology
  • access to food and essentials

Residents are invited to drop in to discuss any issues they might have. If there’s nobody available, staff will arrange for someone to make contact when it’s convenient.

The Help Hub will also still be contactable over the phone or via online, with a range of local organisations also remaining available for support. More information here.