Quiet sessions at the Giving Grotto

12th Dec - 19th Dec

We are opening our Giving Grotto early on Sundays 12th and 19th December from 9am - 11am to provide quiet sessions for children with special sensory needs, and any other needs, to ensure no one misses out on the opportunity to meet Father Christmas.


On the quiet mornings, although the centre will be open to the general public, the majority of shops will be closed therefore creating a much quieter and more relaxing environment. There will be no background music and we’ll have plenty of staff on hand to ensure any questions/needs are fulfilled. As the centre normally opens from 9.30am and shops at 11am, the centre may start to get busier towards the end of the session, so please be aware of this. The earlier you visit, the quieter it is likely to be.

If there is no queue, the entire experience will probably be around 10 minutes, maybe a little longer for multiple children. Please do feel free to bring siblings who don’t have special needs, but please be aware we are asking a suggested donation of £5 per child for each child wishing to participate in the experience. But remember ALL proceeds go to Luton Foodbank, back to families in need in the local community.

Quiet sessions are pre-bookable or you can walk up. If you would like any further information or have any specific requirements you would like to discuss, please email abbie.white@themall.co.uk or call 01582 412636 and ask for Abbie.

Free parking is available for this event from 8.30am – 11.30am, but you must pre-register your details by emailing / calling Abbie (contact details above). 

There is no planned fire alarm during these events. If an alarm sounds, please exit using the nearest entrance or find a member of the Grotto/Mall team, who will assist you.

For more general information about the Christmas Giving Grotto, including booking link and suggested donation amount, please click here.